Frequently Asked Questions

You got a Q? Well we have an A. Check out the QnA below.

FAQ

No, however, it is the only way to secure a spot for you in your local arena, although our arena’s are huge and filled with wall to wall trampolines, we can get really busy and often sell out so we strongly recommend you to book online if possible. Please click on the following link to book online https://flipout.co.za/product/regular-flip/

Each flip out session is 1 hour long and costs R125.00.

Flip Out Grip socks have been specially designed to increase grip on our trampolines, reducing the risk of injury – especially on our wall trampolines. Flip Out socks cost R30.00 and are yours to keep and re-use.

Yes and we advise you to bring a R50.00 as a key deposit. The key deposit will be refunded upon return of the locker key.

Before your session you will watch a safety briefing giving the do’s and don’ts of the Trampoline Arena. The staff are first aid trained and on site at all times to keep you and others safe.

All ages are welcome to Flip Out. Children of 11 years and under must have a parent or guardian on site at all times. If you’re between 12-18 years old your parent of guardian must fill the waiver out for you but does not have to be present when you visit the park. All under 5’s must be accompanied by an adult at all times when in the arena, but the adults don’t have to bounce.

All Flippers must arrive 30 minutes prior to your scheduled start time to allow for check-in, completing the waiver and watch our safety briefing.

To Flip Out you need to wear comfortable clothes; sports gear is ideal. No jewellery or sharp objects such as belt buckles or clothing studs are permitted on trampolines. Please note, it is essential that Flip Out grip socks are worn; you will not be able to Flip Out without a pair! (Purchase information explained in following FAQ).

Yes! Get in touch with us to organise! This is dependant on availability. And we are not able to offer concessions during holiday periods.

For insurance purposes every Flipper must have a completed and signed waiver from the Flip Out location they are Flipping at. If you are between 12-18 years old your parent or legal guardian must fill the waiver out for you but does not have to be present when you visit the park. At some of our stores children aged 11 years and under must have a parent of guardian on site at all times.

Yes, you can access the viewing platform / Café free of charge. Refreshments and food are available to purchase in our cafés.

Anyone is welcome, if you can walk, you can flip! All under 5’s must be accompanied by an adult at all times when in the arena.

We require a minimum of 1 parent/guardian to be present per 10 children.

If you wish to cancel your booking please contact the arena at least 7 days in advance. If you need to change your booking please contact the arena at least 36 hours in advance. Some stores may only offer a credit to your flip out account rather than a refund.

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